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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Main

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  • Visit the Staff Directory to find all department and staff contact information.
    Main

  • Use the FAQs module to easily find answers to the questions you ask the most.
    Main

Community Development

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  • You can apply for a building permit right from your own computer online through Contractor Connect.

    New applicants are strongly encouraged to review our regulations and requirements for Building in Snowmass Village.

    Community Development

  • Special Events are required to obtain a Special Event Permit in the Town of Snowmass Village. An event is defined as any organized activity that involves the use of or impacts public property or facilities, parks, sidewalks, roads, or the temporary use of private property in a manner that varies from its current land use. Submit a pre-application overview of your event to determine if your event requires a Special Event Permit. Pre-applications are available online on our Special Events page, which can be found by following the link below:
    Community Development

  • The Community Development Department strives to notify the public and make applications available as soon as possible. You can view most current planning applications online in our Public Records Portal by following the link below.
    Community Development

  • Resources for development applications under review, including Base Village can be found on the Community Development Department's Planning Applications & Permits Being Processed page. Or, you can view resources in the Base Village section of our Document Center.
    Community Development

  • All contractors working on commercial or residential projects in Snowmass Village require a valid contractor's license which should be renewed annually, and a valid Snowmass Village business license. The contractor’s license application is available on this website or at the Community Development Department offices located on the second floor of Snowmass Village Town Hall, 130 Kearns Road, Snowmass Village, CO 81615.
    Community Development

  • You can speak to a Planner in the Community Development Department by calling 970-923-5524 between 7:30 a.m. – 4:00 p.m. Our zoning maps are currently being updated to reflect recently adopted ordinances. Please contact the Community Development Department by calling 970-923-5524 between 7:30 a.m. – 4:00 p.m. To check your zoning designation.
    Community Development

  • Our zoning maps are currently being updated to reflect recently adopted ordinances. Please contact the Community Development Department by calling 970-923-5524 between 7:30 a.m. – 4:00 p.m. To check your zoning designation.
    Community Development

  • Land-use applications are available on this website, or can be picked up at the Community Development Department offices located on the second floor of Snowmass Village Town Hall, 130 Kearns Road, Snowmass Village, CO 81615.
    Community Development

  • A public hearing is a formal review process for a land use application that is quasi-judicial in nature. This means the Planning Commission and Town Council is required to review the application and all evidence, including public comments, for the case in a public setting / meeting.


    If you would like to voice your concern, support, or opposition to an active land use case, it must be done in a public hearing and/or formally submitted for the record. 


    Find out more about current land use applications and any scheduled public hearings by visiting the Open Land Use Applications Page. 

    Community Development

Finance & Human Resources

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  • You can find a full list of available positions and application instructions on our website.
    Finance & Human Resources

  • In addition to posting open positions on our website, the Town of Snowmass Village posts open positions in the Aspen Times, Glenwood Springs Post Independent, Aspen Daily News, and/or Snowmass Sun classified sections. Sign up to receive automatic notifications when new jobs are posted.
    Finance & Human Resources

  • The budget fiscal year covers the calendar year from January 1 – December 31. The Town’s budget process provides for the creation of a budget that meets the service needs of the community within the resources available from previous years and current year revenues. Each year, the Town Council holds a goal setting retreat with the Town Manager and Department Heads. Together, they identify goals for the future, projects needed to meet these goals, and changes in service levels. Council goals form the basis for the budget. At the End of June: The Finance Department kicks off the budget process, providing all relevant Town staff with the budget calendar and preparation guide, which ensures consistency between departments. By August: Budget narratives are submitted by each department highlighting goals, objectives, staffing levels, capital purchases, and significant budget changes. The Finance Department prepares revenue projects. In the Middle of September: All funds of the Town budget are presented to the Financial Advisory Board. The board reviews each department and division budget and supplemental funds. In the first half of October: The budget process moves to Town Council work sessions. During this process, additional projects or expenditures are identified, prioritized, and voted on for inclusion into the budget. Following this session, department and division heads make final reviews. All final numbers are made part of the budget resolution. A public hearing is held on the budget and mill levy certification. The Town certifies the mill levy to the Pitkin County Commissioners prior to December 15. On January 1: The new budget takes effect.
    Finance & Human Resources

  • The total sales tax in Snowmass Village is 10.4 percent. Snowmass Village Lodging Tax is 12.8 percent. Breakdowns of these taxes are available on our website. Businesses that sell merchandise or provide lodging to customers within the Town limits are required to submit a Sales and Lodging tax return to the Town. Please submit completed forms to: Town of Snowmass Village Finance Department P.O. Box 5010 Snowmass Village, CO 81615 Contact the Finance Department at 970-923-3796 for more information.
    Finance & Human Resources

Housing

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  • First priority renters must be full-time employees in the town to be considered. To qualify as a Snowmass Village employee, your employer must have an office or business located within the town. A full-time employee is defined as someone who works a full shift or 40-hour week; whichever is applicable at his/her place of his/her employment, the equivalent of eight months or more during each 12-month period. The Housing Department provides a full list of employee housing tenant qualifications.
    Housing

  • Employee housing rental rates—monthly rent and security deposit—vary. A full list of rates by property is available in the Employee Housing Rental Rate form.

    Housing

  • Those looking to rent can complete a rental application and return to the Snowmass Village Housing Office at 555 Deerfield Drive, Snowmass Village, CO, 81615, or fax to 970-923-5481. Those looking to buy can complete a sales application. Please select the appropriate application if you are an employee in Snowmass Village, or an employee in Pitkin County. Once you have reviewed the packet and completed the application, please submit to the Housing Department at 555 Deerfield Drive, Snowmass Village, CO, 81615.
    Housing

  • The Snowmass Village employee with the longest employment time will be given priority. All rental applications are prioritized according to the length of employment in Snowmass Village—not Aspen or Pitkin County. The Housing Director may prioritize current tenants, Town of Snowmass Village and Snowmass Wildcat Fire Department employees ahead of the waiting list applicants.
    Housing

  • It is not uncommon for an applicant to wait six to 12 months for an apartment to become available. The housing department can tell you where you are on the waiting list, however they do not have a method to determine how many apartments will be turning over from month-to-month, and how far they will move down the waiting list to rent available departments. The longer you have worked in Snowmass Village, the higher priority you will have for receiving an apartment. When apartments become available, applicants will be given 30 days notice to move into the apartment.
    Housing

  • Yes. You need to call the Housing Office at least once per year to keep your housing rental application active. If you move or change your phone number, please contact the Housing Office at 970-923-2360 to update your information. Applicants who do not call annually will be placed in the inactive file.
    Housing

  • No. All Snowmass Village employee housing owned and managed by the Housing Department requires a one-year lease. The leases start in January and end on December 31st each year.
    Housing

Parks, Recreation & Trails

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  • The Recreation Center is open 7 days a week!

    • Monday - Thursday
      5:30 a.m. - 8:30 p.m.
    • Friday
      5:30 a.m. - 6 p.m.
    • Saturday
      8 a.m. - 8 p.m.
    • Sunday
      8 a.m.- 6 p.m.

    Closed during some major holidays. Follow the link below full full hours of operation:

    Recreation Center


    Parks, Recreation & Trails

  • The Snowmass Recreation Center has a variety of rates and memberships to suit your fitness and family needs. For available payment options, visit our membership page. If you have any questions regarding memberships and rates, contact the Snowmass Village Recreation Center staff by email, call 970-922-2240, or stop in at 2835 Brush Creek Road, Snowmass Village, CO 81615.

    Recreation Center Rates & Memberships

    Parks, Recreation & Trails

  • No. Anyone from residents, to visitors can use the Recreation Center. It is a great place to meet new people, or see some familiar faces from the community. We encourage you to stop by.
    Parks, Recreation & Trails

  • Fitness classes such as Yoga, Body Pump, Indoor Cycling, and more are offered at the Snowmass Village Recreation Center. Fitness class schedules are updated regularly on snowmassrecreation.com.

    Fitness Classes

    Parks, Recreation & Trails

  • Yes. Pools and hot tubs at the Snowmass Village Recreation Center are open year-round, and heated by a solar thermal system so they remain a comfortable temperature, without running up the Town’s energy costs.
    Parks, Recreation & Trails

  • Maps are available on this website, or you can pick up a copy at the Recreation Center at 2835 Brush Creek Road, Snowmass Village, CO 81615.
    Parks, Recreation & Trails

Police

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  • Call the Snowmass Village Police Department at 970-923-5330 to file a police report.
    Police

  • Call 911 if there are injuries or if the accident is blocking any traffic lane. Non-emergency accidents that involve property damage only can be reported to the Snowmass Village Police Department by calling 970-923-5330. Or, stop by the Police Department offices, located on the first floor of Snowmass Village Town Hall, 130 Kearns Road, Snowmass Village, CO, 81615. All accidents must be reported to the police. We will help you determine if a report is required. If you are involved in an accident you should:
    • Confirm there are no injuries. Call 911 if an injury is even suspected
    • Call the police to report the accident
    • Exchange driver’s license and insurance information with other drivers
    • Take your own photographs of the accident scene
    Police

  • There are two ways to pay. Cash, check, money order, or credit cards are accepted:

    • Pay in person with Theresa Cook at the Town Clerk’s office located on the first floor of Snowmass Village Town Hall at 130 Kearns Road
    • Pay online
    Police

  • Records requests can be made in person at the Snowmass Village Police Department located on the first floor of Snowmass Village Town Hall at 130 Kearns Road, Snowmass Village, CO, 81615, or by email. Please be prepared to provide the following information with your request:
    • The case number or the names of the parties involved
    • The date and time at which the incident took place
    • The location of the incident
    Police

Public Works

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  • The following utilities serve the Town of Snowmass Village:
    Public Works

  • The Road Division prioritizes roadways according to traffic volumes, public safety requirements, bus routes, and access for emergency equipment. Our snow removal strategy provides details on road priority.
    Public Works

Town Clerk

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  • The Snowmass Village Town Council always welcomes feedback from the community. There are several ways to contact your Town Council:
    Town Clerk

  • There are several ways to report a concern:

    • The easiest way to report a concern is online, as this allows you to track actions made in direct response to your comment.
    • Contact the Town Manager's Office to be directed to the appropriate department
    • In person at Town Hall, 130 Kearns Road, Snowmass Village, CO 81615
    Town Clerk

  • The Snowmass Water and Sanitation District—an independent District of the Town organization—can be contacted by calling 970-923-2056.
    Town Clerk

  • Comcast Cable can be contacted at 1-800-xfinity. Due to our franchise agreement with Comcast, Snowmass Village cable subscribers may see the Town of Snowmass Village’s phone number on their cable bill. Please contact Comcast directly for all cable-related concerns.
    Town Clerk

  • You can request a public document by downloading the Open Records Request form.

    Town Clerk

Town Manager

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  • There are several ways to report a concern

    • The easiest way to report a concern is online, as this allows you to track actions made in direct response to your comment.
    • Contact the Assistant Town Manager who can direct your concern to the appropriate department
    • In person at Town Hall, 130 Kearns Road, Snowmass Village, CO 81615
    Town Manager

  • Please contact Barb Peckler to schedule a meeting.

    Town Manager

Transportation

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  • It is free to travel between Snowmass Village and Aspen year round by bus. This service is provided by the regional Roaring Fork Transportation Authority. Schedules and route maps between Aspen and Snowmass Village are available on their website.
    Transportation

  • To qualify for a residential parking permit, you must fill out a resident parking permit application and submit to the Transportation Department at 53A Elbert Lane, Snowmass Village, CO 81615. Proof of residency is required with submittal (acceptable forms are detailed in the application), along with a copy of current vehicle registration(s), permit fee, and a self addressed stamped envelope.

    Transportation

  • The Aspen Pitkin County Airport is seven miles from Snowmass Village.
    Transportation

  • The lost and found for any items left on the Village Shuttle or at one of our bus stops is located near the Village Mall on Daly Lane next to the elevator. Call 970-923-2543 with a detailed description and we will check to see if we have your item. Lost and found hours are 8 a.m. to 5 p.m. Monday - Sunday.
    Transportation

Elections

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  • There are two ways: 1. Use the online voter registration system 2. Download, complete, and return the voter registration form available on the Pitkin County Elections Website.

    Elections

  • MAIL BALLOT DROP BOX:              

    Snowmass Village Town Hall

    130 Kearns Road, Snowmass Village, CO  81615

    24 hour Drop Box - Available October 15, 2024, until 7:00 p.m. on November 5, 2024.



    Elections

  • EARLY VOTING:  

    Pitkin County Administration Building

    530 East Main St., Aspen, CO 81611

    Monday - Friday, October 21 – November 4, 2024, 8:30 a.m. – 4:30 p.m.


    Elections

  • There is only one Vote Center for the 2024 Coordinated Election:                     

    Pitkin County Administration Building

    530 E. Main Street

    Aspen, Colorado 81611

    A 24-hour mail ballot drop box is available at Snowmass Village Town Hall (130 Kearns Road, Snowmass Village, CO 81615) from October 15, 2024, until 7:00 p.m. on November 5, 2024.

    Elections

Communications

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Starting a Business

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  • Yes. According to the Municipal Code, all homeowners/Property Managers who rent or lease their homes or portions of their homes, or who manage the leasing or rental for homeowners require a business license. A short-term rental is defined as a rental for 30 days or less.
    Starting a Business

  • The license year lasts from January 31st to December 31st of each year.
    Starting a Business

  • Timelines vary based on the nature of the business, and potential impacts on the community. It is recommended that individuals applying for a business and/or liquor license for a new business setup a introductory meeting with the Town Clerk who can assess your business’ needs, and determine the most efficient process for application submission and approval.
    Starting a Business

Road Maintenance

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  • At least 10 unobstructed feet on either side of the pavement are necessary for snow storage. Any vehicle parked on the shoulder is an impediment to snow removal and a traffic hazard; they will be towed. If your vehicle should become disabled or you are unable to continue driving due to adverse conditions, park as far off the road as possible, activate your emergency flashers, and contact the Snowmass Village Police Department immediately at 970-923-5330.
    Road Maintenance

  • After plowing the first and second priority streets, the residential streets are next. Snow accumulation is greater on the north-facing slopes, therefore requiring Wood Run and Ridge Run subdivisions to be plowed before Melton Ranch, the Snowmass Club area, and Horse Ranch. The Road Division’s snow removal strategy provides details on road priority.
    Road Maintenance

  • The Town is responsible for plowing 39 miles of roadway. When the snow starts falling, time is of the essence to clear roadways and make them as safe as possible. In the process, snow plows leave a windrow of snow on the side of the plow and in front of driveways. This is not intentionally done by the snow plow drivers and is unavoidable. In most cases, the windrow is in the Town’s right-of-way and it is too costly and time consuming for the Town to remove it from all driveways. 

    We ask that homeowners pitch in and not plow the windrow back on the roadway because this creates a traffic hazard. 

    Road Maintenance

  • The snowplows need to extend their blades up to ten feet from the pavement edge. This may cause snow to be pushed up as far as thirty feet from the pavement edge. If your landscaping is located in the Town’s right-of-way, it should be removed.
    Road Maintenance

  • Many snowstorms start after 5 a.m. or later, causing plow schedule delays. Late morning snowstorms cause a daylong gridlock on the roads and plows can’t keep up. Cleanup of the snow is scheduled for 3 a.m. on the next morning. We encourage everyone to use the Snowmass Village Shuttle for transportation.
    Road Maintenance

  • Yes. The Town issues and enforces seasonal vehicle weight limitations which requires that all vehicles must not exceed 40,000 pounds GVW on all Town roads between March 15 and June 15 of every year—with an exemption available on some roads. To view a list of exempt roads, and to apply for an exemption, fill out the seasonal weight limit exemption application and submit to the Public Works Department at 3745 Owl Creek Road, Snowmass Village, CO 81615, or by mail at P.O. Box 5010, Snowmass Village, CO 81615.

    Road Maintenance

Marketing, Tourism & Group Sales

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  • You can call 1-800-SNOWMASS or email us for help with all your Snowmass inquiries.
    Marketing, Tourism & Group Sales

  • All events can be submitted to our Aspen/Snowmass community calendar for approval.
    Marketing, Tourism & Group Sales

Solid Waste & Recycling

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  • lease contact the Pitkin County Landfill at 970-923-3487 for guidelines on the safe disposal of hazardous household waste items such as car batteries or paint.
    Solid Waste & Recycling

  • No. Please contact the Pitkin County Landfill at 970-923-3487 for instructions on disposal of large items. Special pickups can be arranged on a case-by-case basis by calling the solid waste and recycling division at 970-923-5110.
    Solid Waste & Recycling

  • Missed pickups are usually due to one of the following:
    • Failure to get the container to the street by 7:00 a.m.
    • Obstructions, such as vehicles, that block access to the container
    • Overfilled containers and/or prohibited items
    The Town is not responsible for the customer’s failure to use solid waste and recycling services properly. If the Town is responsible for the missed pickup, please contact the solid waste and recycling division at 970-923-5110 or report a concern on this website to correct the problem.
    Solid Waste & Recycling

  • Yes, as long as the yard waste can fit in a regular trash bag and does not take over the dumpster. Landscaping companies are not to use Town dumpsters for commercial waste. For commercial or overflow yard waste, please contact the solid waste and recycling division at 970-923-5110 to arrange for a special pickup or commercial dumpster.
    Solid Waste & Recycling

Roundabout Rollout

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  • Brush Creek Rd. and Wood Rd. is the busiest intersection in Snowmass Village. Looking at current traffic patterns and adequately planning for additional traffic volume in the future (due to continued expansion of the ski area and planned development at Base Village), the Town has been exploring measures to plan for infrastructure improvements for some time. The Town's Comprehensive Plan outlines the desire and importance to keep the rural character of Snowmass and not widen roads. Furthermore, our municipal code dictates that we maintain a level of service grade ‘C’ in Snowmass Village (Level of service measures congestion for roadways and intersections, and is based on numerical data on traffic volumes, speed, and delays). As early as 2000 a roundabout was deemed as the best option to maintain the character of the community but also meet increasing multi-modal transportation demands with an acceptable level of service. The technical details of the roundabout’s design have continued to evolve since 2004, but the ultimate goal to install a safe intersection for both pedestrian and vehicular traffic, and provide a welcoming statement to the community while working within the existing design constraints remains.
    Roundabout Rollout

  • In its current state, the intersection is not well designed for pedestrian crossing. To cross Brush Creek Rd pedestrians must cross two lanes of traffic, as well as avoid vehicles making left and right hand turns. When built, the roundabout will provide several important pedestrian safety improvements including refuges (or islands) which allow pedestrians to cross one lane of traffic at a time. Also, crosswalks placement (recessed from the yield into the roundabout for motorists) forces motorists to first stop for pedestrians, then proceed to the roundabout and yield to traffic, instead of having to do both at the same time.
    Roundabout Rollout

  • Access to the Conoco gas station has been a key consideration of the design team. Access to and from the station, safety and access for fuel deliveries, and parking have all been issues that the design team has considered and met.
    Roundabout Rollout

  • Similar to the deep utility work that occurred underneath Brush Creek Rd. in 2013, the roundabout project will be phased to minimize traffic impacts on Brush Creek Rd., Wood Rd., and Kearns Rd. as much as possible. During phase 1 & 2, the lanes on Brush Creek road will be shifted, and will be reduced to one-lane. Traffic will still be able to access all parts of the Village, but should expect some delays. Upper Kearns road will be closed during the first phases of the project, but will be re-opened by July 4th. Upper Brush Creek Road, above the intersection, will be closed during phase 3 of the project, but it will be re-opened by mid-August. A detour will always be available, via Carriage Way. We apologize for any inconvenience, and thank you for you patience. Check out and subscribe to the project updates to learn more: Project Updates
    Roundabout Rollout

  • We have several design renderings posted online for you to take a look at. Check them out, here: Project Images and Renderings
    Roundabout Rollout

  • The design of the roundabout was finalized in early 2016, and contractors started construction during the off-season in April 2016. New bus stops, crosswalks, sidewalks, medians, utility lowering, and paving are all included in this project, and will be completed before the 2016 ski season. Some minor landscaping details will be completed in the spring of 2017.
    You can read the latest project updates and find more details of the project on the Project Updates page. Be sure to subscribe, and never miss a beat. Project Updates
    Roundabout Rollout
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